Tutti Frutti is not the only place for yoghurt in Jamaica, but Azar says what distinguishes it is service delivery. We have to make it an experience for everybody who comes through the doors," he said. Only seven yoghurt flavours can be dispensed at the establishment at any one time, but Azar said he offers about 60 different flavours by rotation, plus the choice of a dozen fruity toppings.
The store is set up as a self-serve facility and customers are charged per ounce for their selections. The store is also outfitted with modern furniture, both on the inside as well as on the patio, and free Wi-fi.
We don't want that to happen to us at all, so we will make sure we get it right first before we expand," he said. Azar was not willing to divulge the details of the arrangement with Tutti Frutti, saying it would be a breach of the agreement.
He said he went after the franchise following a visit to the United States, where he saw the concept in action. He was captivated, he said, because it facilitated, persons hanging out, having fun and it created a bonding experience for friends and family. Their main competition is Fruitalicious Yogurt which has two stores: one in the mall adjacent to Sovereign Village, and another in Mandeville.
We have had minimal problems over a five-year stretch, but more importantly, when we do have them, they are treated with urgency and the customer issue is treated as paramount. No matter how good the yogurt tastes and how beautiful the store is, that customer who came into our store had the option to go into many other stores.
So we are thankful and grateful to the customer, and we need to treat that customer as they should be treated…with great respect. Though it's not set in stone, they are now considering opening other stores.
Their best-selling flavours are Birthday Cake for kids and Rum Cream for adults - with other popular flavours including tiramisu, cheesecake, and lychee. The Jamaican franchise is its 25th store worldwide.
Now you can read the Jamaica Observer ePaper anytime, anywhere. Subscribe Login. Some comments may be republished on the website or in the newspaper; email addresses will not be published. Company Description: Tutti Frutti Frozen Yogurt was founded upon the ideas of providing premium quality frozen yogurt while giving control back to our customers through a modern self-serve concept.
We combined these two ideas when we began our journey in , in sunny Southern California. Since then, Tutti Frutti Frozen Yogurt stores can be found throughout the United States, as well as in more than 25 countries worldwide! You are commenting using your WordPress.
You are commenting using your Google account. You are commenting using your Twitter account. You are commenting using your Facebook account. Notify me of new comments via email.
0コメント